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IT Infrastructure
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ITI
INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL)
ITIL® V3 – Service Operation
ITIL® V3 – Service Operation
Click
ITIL v3 Service Operation.pdf
link to view the file.
◄ ITIL ® V3 - A POCKET GUIDE
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Новини
Новини
Curriculum development
Presentation
Introduction to course
Guidelines for writing short analytical works
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Video_2_for_1.1.3
Video_3_for_1.1.3
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Lab_1
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Lab_2
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Lab_3
Lab_4
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Lab_5
ITIL® v3 Foundation Study Guide
ITIL ® V3 - A POCKET GUIDE
ITIL® Service_Design_2011_Edition - Part 1
ITIL® Service_Design_2011_Edition - Part 2
ITIL® Service_Design_2011_Edition - Part 3
General laboratory course manual
ITIL® Service_Design_2011_Edition - Part 1 ►
Home
Calendar
Course sections
General
Topic 1. Basic definition and components of «IT-infrastructure»
Topic 2. Standards, politics, basic laws and legislation acts for corresponding infrastructure solutions
Topic 3. Infrastructure vendors
Topic 4. Infrastructure risks
Topic 5. Monitoring of New Technologies
INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL)
LABORATORY COURSE MANUAL
Assessment methods, criteria and regime
Recommended or required reading